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Protecting the Heart of Diane Kroe Designs

Every piece we create is thoughtfully designed, ethically made in Canada, and crafted in small batches with love. Because our work is original and created with intention, we have brand-protection measures in place to keep our designs safe and ensure an authentic experience for our community.

These guidelines help protect slow fashion, creativity, and the integrity of what we make — while also keeping our customers and our business secure.

To protect our intellectual property and uphold the quality our customers know and trust, we follow these standards:

We do not ship to freight-forwarding warehouses or third-party reshipping facilities.

These locations are commonly used in duplication and resale activities, and we want to ensure your Diane Kroe piece goes directly to you — not an unknown third party.

All orders must use a verifiable residential address that matches the billing information.

This helps us confirm that your order is genuine and protects you from unauthorized use of your payment details.

Orders with unverifiable contact information or unusual ordering patterns may be cancelled and refunded.

This includes mismatched names, rotating email addresses, multiple payment attempts, or repeat orders made with conflicting information.

Purchases intended for duplication, pattern extraction, or manufacturing purposes are strictly prohibited.

All Diane Kroe patterns, cuts, multi-way systems, imagery, and design concepts are protected under international copyright and anti-replication laws.


Why This Matters

Our community values timeless style, mindful consumption, and ethical production.
This policy helps ensure that:
• You receive authentic Diane Kroe pieces
• Our designs cannot be copied or mass-produced
• We keep our slow-fashion values intact
• Small-batch production remains sustainable and secure

We appreciate your understanding and support as we continue to create beautiful, versatile designs with integrity.

Every order directly supports Canadian craftsmanship and a brand built on creativity, quality, and care.
By respecting this policy, you help us protect what makes Diane Kroe unique — original designs, small-batch production, and a community that values thoughtful fashion.

If you have any questions, our customer care team is here to help.