Whitelist Basics

Never Miss out!

Stay connected by adding diane@dianekroe.com to your email contact list. Don’t let our upcoming emails hit your spam folder! You’ll be the first to hear about our limited edition designs and special sales only available to customers.

Need assistance? Instructions for each email provider are below:


Apple Mail:
By selecting the From, or Reply-to on an email message sent from us, you can choose to “Add to Contacts” or “Add to VIPs.”


Outlook:
When opening an email from us, an alert at the header of the message, “Click here to download pictures…” should display. Click this and select, “Add Sender to Safe Senders list”


After opening an email message, an alert message should display with, “Parts of this message have been blocked for your safety.” Beneath this, click the link with, “I trust diane@dianekroe.com. Always show content”


Yahoo Mail:
When opening an email message from us, a “+” symbol should display next to From: Diane Kroe. Select this and an “Add to contacts” pop-up should appear. Select “Save”


Gmail:
Getting all future emails from us to appear in the “Primary” tab (instead of “Promotions”, or elsewhere) is a quick, two-step process.
First - drag-and-drop the email message from beneath the tab it’s currently filed under, to the “Primary” tab.
Once done, a message alert will appear with, “This conversation has been moved to Primary. Do this for all future messages from diane@dianekroe.com?” Select “Yes:”
Gmail on mobile devices doesn’t provide a way to prioritize messages. However, touching “Show images” then “Always show images from Sender” will ensure that images always display in the inbox.


Android:
On Android devices, open the email message from us and touch the picture of us that displays before the message. Tap “Add to Contacts.”


Windows Live:
After opening an email message from us in Windows Live Desktop, an alert in the preview pane with, “Some images in this message are not shown.” will display. Select the link, “Add to Safe Senders list.”


AOL Mail:
In the preview pane for an opened email message in AOL Mail, select Diane Kroe From name under the email’s subject line and select “Add Contact” from the drop-down menu.


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